Retailers

Retail audits: Those who own their brands should manage the customer purchase experience, we can ensure the product is properly promoted and displayed at point of sale and meets the requirement of correct expiry date.

Market Surveys: PDPL can conduct market surveys and sample purchase that gauges levels of counterfeit and/or contraband in the markets we operate.

Mystery Shopping: Our mystery shopping and test purchases verify the availability of the product in the market. In addition we can make sure that defective and damaged products are removed from the chain of supply.

Distributors

Distributor audits: audits of distributors under contract and also prospective distributors will provide clarity on how the product gets distributed, stored and sold and allow brand owners to respond to product or brand attacks.

Traders

Trade Risk Study: We investigate to identify businesses and counter parties that are expected to engage in illicit trade.

Border Product testing: We work with custom authorities and brand owners to collect information on the origin and destination of goods to determine if the product is counterfeit.

Customs Help: For suspension and release procedures we assist brand owners with dealing with the local custom authorities, arrange samples of counterfeit and real products and impart training to authorities and law enforcement agencies to recognize counterfeit products.